Our funeral director’s role is to support and guide you during the entire process. We understand it’s important for families to take their time and think through decisions carefully.
What we will discuss
Allow 1-2 hours to meet and talk with your funeral director to ensure you can cover all the details that will make the funeral a special goodbye. Not every decision needs to be made in the first meeting, though there are a few details to consider that will need to be agreed.
Day, time and place
The day, time and place for the service. This helps family and friends to be able to plan their time if they need to travel or take time off work.
What you would like for the service itself - who will lead the service, and options like music, flowers, newspaper/internet notices, catering, webcasting, videos and anything else you would like to do to personalise the funeral.
All documentation requiring completion, including the death registration.
Cost and payment options
The costs and payment options will be explained by your funeral director and you will be provided with a fully itemised estimate of the fees.
Your funeral director liaises with all service suppliers for you – you do not need to make contact yourself. This includes contacting the crematorium or cemetery and booking their facilities. They will provide you with a copy of the funeral arrangements so you both know what was agreed.
What to bring with you
A supportive family or friend.
Information for your loved one’s Death Certificate. See what needs to be included here.
Clothes for the deceased to be dressed in, including perfume and make up if you wish.
A current photo of your loved one is helpful to assist with their presentation.
Prepaid funeral plan documents, if any.
Burial site reservation, if any.
A list of any questions you may have.